Working at ÜGCR

As a brand-new facility with plans to open mid-September (with a grand opening October 1st of 2021), we are looking to hire both full-time and part-time staff for this location.

We are looking for staff that:

  • Is passionate about climbing and the climbing community – and it doesn’t matter how hard you climb (unless you are a setter) if you are enthusiastic and outgoing!
  • Able to be respectful & create positive interactions with others – always making sure people leave the facility feeling better than when they came in.
  • Are motivated and driven and go above and beyond what is asked of them.
  • Are interested in learning what we have done to make Übergrippen in Denver successful and are excited to help improve upon it down in Castle Rock.
  • Has common sense and good critical judgment – this extends to your interactions with staff & members/guests both in and outside the facility.
  • Are committed to continuous improvement on themselves and helping us improve our own processes.

We recognize that not all potential employees will have the required experience needed for working in a climbing facility – and that’s ok! For the right candidates, we’ll provide the necessary training and support to help you achieve success in your role.

Available Positions

Front Desk Shift Leads – Full-Time
Front Desk Staff – Part-Time

One large component of full-time positions is the front desk. Every member of our front desk staff is a huge component in helping us accomplish our goal of creating a place where climbers of all skill levels can push their limits, be inspired, and feel at home through a strong supportive gym environment. The day-to-day activities include customer sales & check-ins, membership sales, rental gear management, and all customer related issues. Having experience with Rock Gym Pro will certainly be a plus, but knowing the software we use for sales and memberships is utmost important and training will be provided.

Youth Coaches – Both Full- & Part-Time

We are looking for positive, professional, safety-minded team members that are responsible for engaging, energizing, and inspiring our members and climbing team while maintaining a safe environment. And obviously loves to work with the youth, too!

Route Setting – Both Full- & Part-Time

Stripping, washing holds, and setting climbing routes of specific pre-determined grades. Must have the ability to forerun 5.12 and V8.

Full-time Add-Ons

All of our full-time positions take on numerous tasks and responsibilities; and because of this, we are looking at hiring individuals that make up a cohesive team that can work together to create an amazing experience for our members and guests. 

If you feel any of these tasks are things you would want to take on, please share this in your job application; and again, previous work experience in these positions is not required and we’ll be happy to train the right candidates.

  • Youth Program Manager – Oversees the youth programs .
  • Retail / Operational Supply Manager – Helps track sales and notify the owners when reorders are necessary. 
  • Member Management Manager – Work with all member memberships, cancellations, refunds, etc.
  • Marketing / Social Media Manager – Announces upcoming events and share our fun moments with the public.
  • Events Manager – Schedule events (like birthday parties) and manage staffing and event success.
  • Staff Scheduler – Assist in building the staff work schedule.

Time Frame

  • We are looking to hire some full-time positions by mid-April – with others starting in end of August. 
  • We are hiring Front Desk staff Youth Coaches by the end of June – with a starting date in September.